A: All prices are listed in USD.
A: Orders are usually processed within 3–5 business days. Once dispatched, the average shipping time is 14–21 days. Please note that shipping delays may occur due to customs clearance, courier delays, or other factors outside our control. Your patience is greatly appreciated.
A: Tracking details will be emailed to you 3–5 days after shipment. If you haven’t received it after 7 business days, please contact us at 📧 support@ohlsenwingarments.com.
Standard Shipping: 2–4 weeks (approximate, not guaranteed)
Express Shipping: 7–14 business days after dispatch
Shipping times vary depending on your country, customs, and local courier conditions.
A: Visit: Track My Order
Need help? Contact 📧 support@ohlsenwingarments.com
A: Please notify us within 12 hours of placing the order by replying to your confirmation email. We can only update the address within that timeframe. After 12 hours, no changes or refunds can be made for incorrect addresses.
A: Please email us within 30 days of delivery at support@ohlsenwingarments.com with:
A: Tracking updates may take a few days to appear. Try entering the tracking number directly into the courier’s website. Still no info? Contact us and include:
A: If your order hasn’t arrived within 45 days, please email us at 📧 support@ohlsenwingarments.com with your order details. Orders delayed beyond 90 days from processing are eligible for a refund or reshipment.
A: Your country may charge import duties or taxes. These fees are your responsibility. For details, please contact your local customs office.
A: Please email support@ohlsenwingarments.com with your:
A: Yes, within 12 hours of placing the order. After that, the order will be processed and cannot be changed or canceled.
A: Your order may ship in multiple packages. Items may arrive at different times. Use your tracking number(s) to check the status of each parcel.
A: Please refer to our Refund & Return Policy for full details. Returns are accepted within 30 days for store credit only. Customers are responsible for return shipping.
A: Only one discount code can be used per order. Discount codes do not apply to sale items.
A: This is from the garment printing pre-treatment process. It’s harmless and will disappear after washing the item inside out with mild detergent.